Policies
Shipping
Delivery Time and Shipping Information in Mexico
Delivery time is 3 to 7 business days after product confirmation and validation.
FEDEX home deliveries are free for purchases of $1,500.00 pesos or more. Orders placed from Monday to Thursday after 12:00 p.m. will start processing the next business day.
Orders placed on Friday after 12:00 p.m., Saturday, and Sunday will be processed on Monday. Shipping costs apply for orders under $1,500 pesos unless otherwise stated.
Customers will be provided with a tracking guide via WhatsApp after payment validation.
IMPORTANT: Check the condition of packages upon receipt. Report any missing items to FEDEX within 48 business hours and contact WALTER'S with order details and photographic evidence of the package's condition.